Refund
Policy

A legal disclaimer

All Sales Are Final

Due to the custom-made nature of our Carnival costumes and accessories, all sales are final. Once an order is placed, we cannot offer refunds, exchanges, or cancellations.

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Damaged or Incorrect Items

If you receive a damaged item or an incorrect order, please contact us within 24 hours of receiving your package. Provide your order number and a detailed description of the issue, along with clear photographs of the item(s) in question.

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We will assess the situation and, if appropriate, offer a replacement or corrective action.

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Contact Information

For inquiries regarding damaged or incorrect items, please reach out to us at:

Email: info@rendezvousmas.com